MAIL ORDER SHIPPING AND HANDLING CHARGES For the U.S. including Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands and military addresses (APOs/FPOs) | Product $ Value | Shipping Charge | | Up to $20.00 | $7.50 | | $20.00-$40.00 | $8.95 | | $40.00-$50.00 | $9.95 | | $50.00-$60.00 | $10.95 | | Each additional $10.00 in value, add $1.00 |
We use U.S. Priority Mail and ship out most orders the next business day after an order is placed. Please allow 2-3 days after that for delivery. (not counting Sundays ) We ship anywhere in the United States. Warm Weather
CHOCOLATE WILL MELT when exposed to temperatures above 72 degrees. Cool Packs
Shipping in the summer months and to warm weather climates require us to specially package chocolate orders in heat resistant packaging with ice packs. We will automatically "Cool Pack" orders when risk of heat damage is possible. A $5.00 charge will be added to your order. Add 1-3 days more for us to send out at the optimal time for keeping product cool. Returns
All sales are final. We expect everything that we sell to be only of the highest quality and guarantee you will be completely satisfied with your purchase. If for any reason you are not, please call us at 800-286-8533 within one week of receipt. Canceling an order If you would like to cancel or change an order that you've just placed, please call 800-286-8533 as soon as possible. We'll do everything we can to accommodate your request, however; items that have already shipped cannot be cancelled. Multiple orders You can only ship to one address each time you checkout. If you are shopping for people at different addresses, you will need to place each order separately. We advise you call us for multiple orders 800-286-8533. Privacy We value our customers and respect your privacy. We collect information about you in our stores and through our website in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties. Safety We use SSL (Secure Sockets Layer) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers. Confirmation email: please take a moment to add Hilliardscandy.com to your email address book or safe list to prevent blocking of your email order confirmation. | 
